Privacy Policy

This Privacy Policy describes how https://7e7a32-7.myshopify.com (the “Site” or “we”) collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.

Contact

After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at entreculturas2016@gmail.com or by mail using the information provided below:

Malabo, Malabo, Equatorial Guinea

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information." Please see the list below for more information about what Personal Information we collect and why.

  • Device Information
    • Purpose of collection: to load the Site accurately for you and to perform analysis on Site usage in order to optimize our Site.
    • Collection Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.
    • Disclosure for Business Purposes: Shared with our Shopify processor
    • Personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
  • Order information
    • Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange shipping, provide you with invoices and/or order confirmations, communicate with you, examine our orders for possible risks or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising related to our products or services .
    • Collection Source : Collected from you.
    • Disclosure for Business Purposes: Shared with our Shopify processor
    • Personal information collected: name, billing address, shipping address, payment information (including credit card numbers
  • Customer service information
    • Purpose of collection:
      Collection Source:
      Disclosure for commercial purposes:
      Personal information collected:
    • Collection Purpose: To provide customer service.
    • Collection source: collected from you
    • Disclosure for commercial purposes:
    • Personal information collected:

Minors

The Site is not intended for persons under the age of 12. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request deletion.

Share personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
  • We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may accept, depending on your location).
    We use Shopify Audiences to help us show ads on other websites with our advertising partners to shoppers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you.

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/ .

    Use of personal information

    We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.

    Legal base

    In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:

    • Your consent;
      The performance of the contract between you and the Site;
      Compliance with our legal obligations;
      To protect your vital interests;
      To perform a task carried out in the public interest;
      For our legitimate interests, which do not override your fundamental rights and freedoms.

    Retention

    When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. For more information about your right to deletion, please see the “Your Rights” section below.

    Automatic decision making

    If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling), where that decision-making has a legal effect on you or otherwise significantly affects you.

    We engage in fully automated decision making that has a legal or significant effect when using customer data.

    Our processor, Shopify, uses limited automated decision-making to prevent fraud that has no legal or significant effect on you.

    • Services that include elements of automated decision making include:
    • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
      Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

    Sale of personal information

    Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

    Your rights

    GDPR

    If you are an EEA resident, you have the right to access the Personal Information we hold about you, transfer it to a new service and request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.

    Your personal information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .

    CCPA

    If you are a California resident, you have the right to access the Personal Information we have about you, transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information above.

    If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

    Cookies

    A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether they are visiting for the first time or whether they visit frequently.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, you can find it in the help tab of your browser or through sites such as: www.allaboutcookies.org .

    Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not modify our data collection and use practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

    Complaints

    As stated above, if you wish to make a complaint, please contact us by email or post using the details provided under "Contact" above.